[Press Release] Redmond, Washington in USA, July 9.
Microsoft Corp. today announced new CRM Accelerators for Microsoft Dynamics CRM that help organizations reduce costs and establish business insight across social networks, channel-centric organizations and Web interaction channels.

These solutions can be deployed as packaged extensions to Microsoft Dynamics CRM, or used to help develop new solutions — allowing organizations to help improve the time to value in tailoring Microsoft Dynamics CRM to their business needs.

Wikipedia; Microsoft Dynamics CRM is a Customer Relationship Management software package developed by Microsoft. It is a part of the Microsoft Dynamics family of business tools. The current version of Microsoft Dynamics CRM is 4.0.

Social Networking Accelerator

The Social Networking Accelerator allows business professionals to monitor and analyze customers’ conversations on social networking sites, and as a result, provides real-time status updates about their products and services. This accelerator delivers integration with Twitter; other networks will be introduced in the future. The Social Networking Accelerator can be viewed online at crm.dynamics.com

Partner Relationship Management Accelerator

The Partner Relationship Management (PRM) Accelerator allows businesses to use Microsoft Dynamics CRM to distribute sales leads and centrally manage sales opportunities across channel partners. It provides pre-built extensions to the Microsoft Dynamics CRM sales force automation functionality, including new data entities, workflow and reports.

Portal Integration Accelerator

The Portal Integration Accelerator easily connects Microsoft Dynamics CRM to an organization’s Web experience. With this added capability, a business analyst can use point-and-click configuration — as opposed to Web development — to rapidly extend to the Internet any business process and drive costs out of everyday business interactions.

About Microsoft Dynamics

Microsoft Dynamics is a line of adaptable, easy-to-use ERP and CRM applications that enable business decision-makers to run their business efficiently and drive business success. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.

Related:

• CRM Software for Customer Relationship Management
• Accelerators for Microsoft Dynamics CRM Web site
• Microsoft Dynamics CRM Announces New Solution Accelerators